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Yes! You have the option to select different delivery and return addresses within the same service area when you make your booking. If you want to make a change after booking, let us know via in-app chat or send us a text and we will update that for you!

Can I return my Kyte at a different location than my delivery?

You can do it through our App or on our website! Go to your trips, select the trip you'd like to edit, and modify it under "Where & When". Make sure you click on "Confirm & Pay".

How do I edit my trip?

We accept all major credit and debit cards. If using a debit card, the standard deposit during your booking will be $500. We do not accept cash or pre-paid debit card payments for the booking cost or the deposit.

What payment methods does Kyte accept?

Extend for as long as you’d like, just let us know at least 2 hours before your original scheduled return. Extensions made within 2 hours of your return will incur a $25 rescheduling fee to cover our surfers’ time.

Can I extend my trip?

¡Sí! 是! Oui! Ja! Yes! Please also email a photo of your passport to support@kyte.com and physically have your license during the hand-offs.

Can I book a trip with a foreign/international driver’s license?

Your surfer will be at the address of your choice waiting to hand off the keys and verify your license. Yep... that’s really it!

How does the handoff for delivery/return work?

Age Requirements by State:

- Our minimum required age in California, Florida, Illinois, Pennsylvania, Colorado, Washington, Oregon, Washington D.C., and New Jersey is 25.*
- Our minimum required age in Massachusetts is 21 years old.
- Our minimum required age in New York is 18 years old.

How old do I need to be to book a Kyte?

Need to cancel? No problem!

- Cancellations made 48 hours prior to your scheduled delivery time are eligible for a full refund to your original payment method.
- Cancellations made within 48 hours of your scheduled delivery time are eligible for a full refund in Kyte credit.
- Cancellations made within 2 hours of your scheduled delivery time will be subject to a $25 cancellation / rescheduling fee which will be deducted from your refunded Kyte credit.

What is the cancellation policy for bookings?

Kyte's customers are passionate about how we are revolutionizing car rental. See for yourself.

Finally no lines at car rental garages, no rude employees, and most of all NO STRESS. Car gets delivered to your door, paperwork is all through app. Chat with customer service is also easy and fast. Thank you!!!

Game Changer!

We were a pain with numerous questions and many rounds of last-minute changes! Throughout our many conversations, these people were lovely, caring & oh so easy to work with. So personable! The car and Surfer who delivered it were fabulous.

Kyte is THE PLACE -- the only place for our rental cars from now on.

The responses from the chat conversations are quick, precise, and the reps are very polite. This is my first time using this company and I must say I was skeptical at first but not anymore the surfer was awesome and answered my questions with ease.

Never renting from a traditional car rental company again

Test Announcement

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Rent a car in Washington, D.C.

Economy

Sedan

How It Works

You decide where and when your new and clean rental car will be delivered and picked up — Search an address to get started.

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1. Tell Us Where & When

Easy and convenient hand-off. We will text you updates with our ETA. We will also refuel the car for you.

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2. We Deliver and Pick Up Your Kyte

We know plans change — you can adjust the delivery and pickup locations or times without hassle.

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3. Flexibility to Adjust or Cancel

"Finally no lines at car rental garages, no rude employees, and most of all NO STRESS. Car gets delivered to your door, paperwork is all through app. Chat with customer service is also easy and fast. Thank you!!!"

"We were a pain with numerous questions and many rounds of last-minute changes! Throughout our many conversations, these people were lovely, caring & oh so easy to work with. So personable! The car and Surfer who delivered it were fabulous."

"The responses from the chat conversations are quick, precise, and the reps are very polite. This is my first time using this company and I must say I was skeptical at first but not anymore the surfer was awesome and answered my questions with ease."